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Domestic Shipping Policy

Thank you for visiting and shopping at IntelPro. Following are the terms and conditions that constitute our Shipping Policy.

IntelPro Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment within Malaysia addresses

IntelPro ships to addresses within the Malaysia addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Shipment Method

Estimated delivery time

Shipment cost

FedEx Standard

FedEx Two Days

FedEx Overnight *

$12.95

$19.95

Free

3-5 business days

2 business days

1-2 business days

* Overnight delivery is only available for orders with delivery addresses within the continental Malaysia.

Delivery delays can occasionally occur.

Customs, Duties and Taxes

IntelPro is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

IntelPro is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

IntelPro does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, and more, required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost, because it varies widely around the world. Please do your research so you are ready to get your package cleared through customs, and have an idea of what the additional cost will be.
Prices are shown in US dollars. For conversion, we recommend using a Currency Converter.
International Orders may require 3-5 business days or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.